Description

As a Care Management Coordinator at Pediatric Home Service, you will play a key role in ensuring that our young patients receive the best care possible in the comfort of their homes. Your daily responsibilities will include coordinating care plans, connecting families with community resources, and serving as a vital communication link between families and healthcare providers. You'll engage with families, empowering them to navigate the healthcare system and addressing their concerns while ensuring our patients' needs are met efficiently. A typical day may involve scheduling appointments, processing paperwork, and collaborating with an interdisciplinary team to support pediatric patients with complex medical needs.

Requirements

1–2 years of relevant experience in care coordination, home health, customer service, or pediatric healthcare settings.
Experience working with vulnerable or medically complex populations is strongly preferred.

Nice to Have

Knowledge of community-based services and insurance processes.
Familiarity with HIPAA compliance and medical terminology.
Background in social work, advocacy, or case management support roles.
Experience in homecare, infusion services, or complex pediatric care.
Familiarity with pediatric advocacy groups and disability services.
Comfort working in a fast-paced, mission-driven healthcare environment.
Bilingual (Spanish/English) skills are a plus but not required.

Benefits

Salary range: $25 - $35 per hour
Paid Time Off
401k Retirement Plan
Health Care Benefits
Dental Coverage
On-the-Job Training
Growth Opportunities within the organization

About Pediatric Home Service

Pediatric Home Service provides comprehensive pediatric home healthcare services, specializing in supporting children with medical complexities and technology dependencies to thrive at home with their families. We are dedicated to delivering exceptional care and ensuring that every child has the opportunity to flourish in a supportive and nurturing environment.

Care Management Coordinator

Patient Service Representative