Field Service Technician

(Military Veterans Encouraged to Apply)

📍 Boston, MA | $80K - $110K base + overtime | 75% travel

About the Company

Our client is a global leader in commercial and industrial humidification and evaporative cooling solutions, with over 65 years of innovation and success. Their systems serve a wide range of industries — including data centers, hospitals, manufacturing plants, museums, and schools — and are known for energy efficiency and hygiene excellence.

With growing demand for workplace health and equipment longevity, their commercial division is expanding rapidly.

About the Role

We are seeking Field Service Technicians, especially those with a military background or hands-on mechanical expertise, to install, maintain, and repair humidification, dehumidification, and evaporative cooling systems at customer sites.

This is an autonomous role that involves mechanical work with some computer-based troubleshooting, and you will be the face of the company at customer locations. Strong communication and customer service skills are essential.

Key Responsibilities

Install humidification and water treatment systems per specifications.
Perform maintenance and repairs following factory procedures.
Manage and maintain the inventory on a company-owned service vehicle.
Complete service reports and customer paperwork accurately and on time.
Work in various environments: tight spaces, rooftops, ladders, scissor lifts, outdoor installations.
Physically handle tasks: standing, sitting, bending, kneeling, reaching, lifting up to 50 lbs.

Must-Have Qualifications

Hands-on mechanical experience (HVAC, military maintenance roles, industrial equipment, etc.).
Strong communication and customer service skills.
Ability to read schematics and trace/chase wires.
Willingness to travel extensively (75% of the time — travel paid & points earned).
Physically able to perform the required tasks (lifting up to 50 lbs and working at heights when needed).

Nice-to-Have

Electrical troubleshooting experience.
Prior HVAC, mechanical systems, military maintenance, or field service background.

Pay & Benefits

💰 Base Salary: $80,000 - $110,000/year
💰 Overtime: ~20 hrs/week expected (travel included) — can add ~$25K+ annually.
✅ Total Comp Potential: ~$105K - $135K/year
🏥 Top-tier benefits: Medical, Dental, Vision
🛫 Bank travel rewards (airline miles & hotel points)
🚗 Use personal credit card for points on expenses
🎯 Autonomous role with strong home office support
🏆 Stable career path in a growing, recession-resistant industry