Description

As an HVAC Counter Sales representative at Daikin, you will play a vital role in delivering outstanding customer service and support to our clients. A typical day will involve answering customer queries, assisting with product selection, and processing orders efficiently. You'll engage with customers over the phone and via email, ensuring that their needs are met while also educating them about our range of HVAC products. Your strong organizational skills will help you manage multiple tasks, all while maintaining a positive and collaborative environment.

Requirements

1–3 years of inside sales or customer service experience, preferably in HVAC
High school diploma or GED; some college education is preferred
Strong communication skills, both over the phone and in writing
Comfortable with high-volume customer interactions
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and data entry platforms
Highly organized, detail-oriented, and adept at multitasking
Ability to work collaboratively within a team and maintain a positive attitude
Willingness to learn and understand technical HVAC terminology and product information

Nice to Have

Previous experience in HVAC industry or technical sales
Familiarity with CRM software for managing customer relationships
Basic understanding of HVAC systems and components

Benefits

Competitive salary range of $17 to $24 per hour
Paid Time Off (PTO)
401k Retirement plan
Comprehensive Health Care coverage
Dental and Vision insurance
Growth Opportunities within the company
On-the-Job Training for skill enhancement

About Daikin

Daikin Industries, Ltd. is a leading Japanese multinational air conditioning manufacturing company renowned for creating variable refrigerant flow (VRF) air conditioners. With a commitment to innovation and energy efficiency, Daikin operates worldwide, offering a complete line of heating and cooling solutions. Our mission is to provide high-quality products and exceptional customer service while promoting a sustainable environment. At Daikin, we value teamwork, respect, and continuous improvement, making us a great place to build your career.