💻 Lead Technology Analyst (Hybrid)

📍 Lake Mary, FL 32746 |
🏠 Hybrid (3 days in-office, 2 days remote)
🕒 Full-Time

💡 Role Overview

AAA, Inc. is seeking a Lead Technology Analyst to design and support resilient, scalable, and high-performing production systems. This role combines hands-on infrastructure work with technical consulting, incident response, automation development, and continuous improvement. The ideal candidate is a proactive problem solver with experience in cloud infrastructure, system monitoring, and automation scripting.

🛠 What You’ll Be Doing

Monitor system performance and availability across production applications
Develop and maintain infrastructure automation tools to reduce manual tasks
Lead on-call incident responses and root cause analyses
Scale services and perform capacity planning as usage grows
Partner with DevOps and Operations to build resilient, scalable systems
Write and maintain operational runbooks and documentation
Train support technicians on procedures and use of monitoring dashboards
Improve and administer ticketing systems for better support workflows

✅ Requirements

Education & Experience:

Bachelor’s degree in Computer Science, Information Technology, or related field
2–5 years of experience in programming, systems analysis, or systems administration

Technical Competencies:

Strong knowledge of Windows and Linux OS, cloud platforms (AWS, Azure, Google Cloud)
Proficient with scripting & automation: Python, Bash, Ansible
Experience with monitoring/logging tools such as Dynatrace, CloudWatch
Understanding of networking protocols and troubleshooting
Ability to analyze system capacity and scale infrastructure accordingly

Soft Skills:

Strong communication, documentation, and collaboration skills
Detail-oriented, self-motivated, adaptable in a fast-paced environment
Commitment to continuous learning and technical development

🎯 Compensation

💰 Salary Range: $78,040 – $98,330/year
📈 Eligible for Annual Incentive Plan

AAA, Inc. offers competitive and equitable pay based on experience, internal equity, and market data.

💼 Work Environment & Benefits

Hybrid Schedule: 3 days in-office, 2 days remote (or flexible when needed)
Collaborative, innovation-driven culture
Work-life balance prioritized