Job Description
US_Field Service Technician I - ROCGJP00030820
Posted: Saturday, 8/9/2025
Field Service Technician I Pay Rate: *** Bill Rate: *** Shift hours: 8-5 standard, potential 2nd shift for training 3:15-11:45 PM 100% remote The contractor needs a drug screen due to entering hospitals or other secure medical facilities A healthier future. It?s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That?s what makes us ***. This is an exciting time to join the *** Support Network. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, *** discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. *** is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience. The Opportunity: This position serves as a resource for the technical maintenance and installation of *** products for assigned product lines. Performs on-site preventative maintenance, installation, and technical updates (TSB?s) on company product(s). Diagnoses mechanical, hardware, software and system failure, using established procedures as necessary when performing preventative maintenance, installation, and technical updates (TSB?s) activities. Documents all activity in a manner compliant with the company's quality procedures. Requires specific training and certification. May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position. Duties are generally routine but may include non-routine tasks. You will be responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. This is a remote, field based position Travel expectations are 100%. Who You Are: High school diploma and 2 years of technical school or equivalent military training or equivalent work experience. Successfully training or certification as defined by RD Services Leadership and policy. Knowledge of electronics, electro-mechanical systems, and information technology. Knowledge of basic chemistry. Good written/verbal communication, organization and prioritization skills. Effective customer service skills, which includes a positive attitude and helpful customer interaction. Ability to travel, including some overnight travel, is required