Duties:
RESPONSIBILITIES
This person would:
- Own all setup of tools like Gong, Mixmax, etc.
- Own Salesforce integration work and partner closely with the BizTech team on day-to-day management.
- Ensure we're implementing all learnings and best practices into the dozens of workflows, call scripts, etc that agents use.
- Manage data, insights and reporting from Gong, Mixmax, etc.
Drive the systems and tools execution and operationalization supporting central programs and strategies
Own clear communication on the program progress and roadmap
Partner with our Revenue Operations team and Market Managers to define the key sales support systems/processes for programs required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
Support Territory Leads & Market Managers with general day to day questions and system bugs and training
Partner with our internal teams (CRM, IT) and tools vendors to execute on the vision and the roadmap
Prioritize team requests and requirements to support our company and field team goals
Provide up-to-date visibility into project roadmaps and escalate issues when necessary

Skills:
Minimum 10 years in a sales enablement or operations role combined experience demonstrating success managing complex projects from start to finish
Proven track record as a great cross-functional business partner and ability to lead within a cross-functional environment
Strong strategic and critical-thinking skills. Able to connect dots and proactively develop proposals and solutions
Systems-thinker and able to translate strategy to execution across multiple teams
Experience onboarding new reps and supporting their ongoing learning and development
Experience across the Customer Lifecycle with pre-sales, sales and customer success teams
Bachelor degree required
Excellent verbal and written communication skills
Accuracy and attention to detail
Professional and consistent work habits, strong work ethic, driven to achieve company goals
Proven ability to succeed in both collaborative and independent work environments
Proficient in Salesforce, Excel and GSuite
Strong business acumen with an ability to build relationships with and partner with other executives and build relationships across a complex organization
Strong team player with a track record of cross functional collaboration.
Enter additional informatoin here to provide greater detail for your request.

Education:
College/University