Job Description
SMB Implementation Admin Support Role
Posted: Tuesday, 7/8/2025
Duration:0-10 week(s)
Description/Comment:BACKFILL
Brand: Eyemed (background check & 5 panel drug screening)
Hybrid - 2-3x a week in Mason Office
Bill Rate: ***-*** (Flexible with experience)
Work hours: 8:30AM – 4:30PM ( Flexible)
Duration: 9/30/2025 - Pending extension
Start: immediately
GENERAL FUNCTION: Fix excel membership files, Group Portal client setup and email transition letters.. This includes a significant level of interaction with our external customers. Other responsibilities include routine and advanced administrative support as well as project/process management. This position is expected to be a team player who acts as a role model for other staff by demonstrating high-level performance, taking a leadership role and maintain the utmost professional demeanor and highest level of confidentiality and trust. SUMMARY OF KEY ROLE(S) AND ESSENTIAL JOB FUNCTIONS: Provide support to the Client Service Team to create client presentations, industry events/conferences, etc. This will include the coordination of client visits to our facility. Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls. Uses independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Researches data and prepares response for requesting person/department. Communicates data in a clear and concise manner to the requester and may recommend appropriate action to be taken. Develops, generates, and updates reports (routine and non-routine) to assist management in making decisions (i.e. renewal status reports). Completes and updates appropriate records and files. Performs special projects as requested by management. Ensures confidentiality of privileged information. Personally respond to requests for information concerning office procedures. Determine which requests to be handled by management, professional staff or other department. Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained. Develop and maintain non-routine reports (i.e., reference).
EYEMED ONLY: As part of your contractor s compliance while working in the EyeMed department, the OIG/GSA/OFAC screening is an additional requirement for EyeMed positions. It should be conducted prior to placement and once a month thereafter. The results should be emailed to *** by the 4th of each month and we again ask that you house each file internally for auditing purposes. EyeMed needs full screenshots where the website link and the date/time the screening was performed are all visible (this is required for all 3 types of screenings). Screenshots of completed training is required during 1st week of hire. Screenshots are to be kept in file and sent to PMO to upload into IQN. Eyemed Mandatory Training (3 for Compliance purposes and 4 for HiTrust / Security requirements) is required during first 3 weeks and completed passport to be sent to manager, supplier and ***
3 for Compliance purposes and 4 for HiTrust / Security requirements:
2025 EyeMed General Compliance
2025 EyeMed HIPAA
2025 EyeMed Fraud Waste and Abuse
2025 Conflict of Interests Acknowledgement
2025 Avoiding Dangerous Links
2025 Unintentional Insider Treats
FSL New Hire Fraud Integral Staff Training
In addition; Model of Care, ODAG, and CA Fair Claims.