Job Description
Position: Service Technician
Company: Serve Robotics
Type: On-site | Entry-level | Hands-on | Training Provided
As a Service Technician at Serve Robotics, you'll play a key role in keeping our delivery robots safe, functional, and reliable in the real world. You’ll work hands-on with robot hardware and software to perform repairs, run diagnostics, and support the engineering and operations teams with field-level maintenance.
You don’t need prior experience with robots — just mechanical curiosity, reliability, and a strong work ethic. Full training is provided on-site.
Responsibilities:
Troubleshoot and repair robots using both hardware and software tools
Perform assembly- and component-level diagnostics
Use hand tools and diagnostic gear to complete minor repairs and adjustments
Document all repairs in Jira, including photos and video
Follow clear instructions from supervisors, engineers, and technicians
Maintain high standards of safety, organization, and communication
What You Bring:
Interest in tech and robotics
Experience or curiosity about fixing, building, or tinkering
Reliable, communicative, and ready to learn on the job
Willingness to work on your feet in dynamic environments
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