The goal of the Retail General Manager is to enhance the customer experience at the dispensary and drive sales while promoting a positive work environment geared towards growth and development. As the Retail General Manager, you will be responsible for the day-to-day operations at the retail level which includes: hiring, onboarding, scheduling, operations, cash handling, inventory and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn develop strong relationships with clientele and increase sales at this new retail location.

Job responsibilities:

• Hire & train a passionate staff through mentorship and development.

• Improve processes to promote growth of the company.

• Budget operating costs and P&L responsibilities.

• Use of software tracking systems.

• Oversee inventory and vendor relations.

• Handle customer and employee concerns.

• Familiarity with product knowledge and recommendations.

• Maintain the facility.

• Create an inviting environment to gain new customers and increase returning clientele.

• Provide support with multiple employee initiatives and team building.

• Create systems for a smooth running store that promotes the brand's mission and upholds regulations.