Duties:
As a Regulatory Operations Manager, you will be responsible for short-term rental regulatory
product and workflow launches for jurisdictions around the world, drive alignment with
cross-functional teams on execution plans, manage Host retention, and triage ongoing
internal and external inquiries related to regulations and regulatory products. Your attention
to detail, strong operational skills, and ability to manage multiple priorities will be crucial to
your success.
Responsibilities:
Lead the development of successful regulatory product and workflow launches,
retention, and ongoing compliance management for jurisdictions around the world, in
collaboration with Engineering, Data, Scaled Operations, and Customer Support.
Serve as an expert on regulatory products and workflows for internal stakeholders,
including but not limited to Public Policy, Legal, and Geo teams.
Serve as the lead for your jurisdictions by creating an operational rhythm and
managing cross-functional stakeholders, ensuring key initiatives are on track, and
maintaining project documentation.
Advocate for the host experience throughout the regulatory lifecycle
Managing internal and external inquiries and escalations related to regulatory
products

Skills:
5 years of experience in product management or product operations in dynamic
entrepreneurial and highly ambiguous environments.
Alignment with Airbnb's values and high ethical standards.
Experience driving alignment with cross-functional teams, including engineering,
legal, policy and business.
Excellent organizational skills with high attention to detail and quality.
Excellent written and verbal communication skills, excellent presentation skills.
Hands-on approach of getting things done with a sense of urgency and quickly
adapting priorities to unexpected changes to achieve project goals and objectives.
Intellectually curious, open-minded self-starter who is comfortable with ambiguity
and risk and excited to get their hands dirty.

Education:
4 year college degree