Processes mail and other documents from internal/external customers in a production environment, Prepares documents for scanning, scans and indexes documents, Performs quality control of all documents scanned and indexed to ensure integrity of information transmitted. Processes work according to Service Level Agreements Experience: Two years related work experience. Prefer at least one year in an imaging role. Knowledge: Knowledge of general office procedures. Familiarity with basic office equipment such as personal computers, copies, fax machines, etc. Prefer familiarity with imaging, internal documents and processes and/or customers. Skills: Ability to read and follow detailed work instructions. Oral and written communication skills. Organizational skills and attention to detail. Ability to efficiently operate office equipment, including personal computer, calculator, fax, and copy machine. Ability to perform indexing.