Affiliated Monitoring
Medical Alert Device Installer - Remote
Job Description
Medical Alert Device Installer
We have an immediate opening to expand our network of professionals who will be assisting our senior members in their homes by delivering and setting up a medical alert system. Our professional installers will work directly with our members and/or their loved ones to schedule on-site home visits at the member's home and will provide services to install, set up, test, and educate the member on how to use the equipment. The average installation takes 10-20 minutes to complete.
This is a project-based position where you will be working as an independent contractor.
Position Responsibilities
Our Medical Alert installers are responsible for the communication, delivery, initial setup, and testing of medical alert units in the members’ homes. You will be responsible for calling the subscriber and scheduling an appointment within your predetermined installation territory which is within 100 miles of the Macomb, Illinois area. After a successful installation, you will be required to collect and send various documents back to the office. You must maintain the strictest confidentiality, as per HIPAA guidelines, when handling and communicating member information.
Qualifications
Experience performing in-home installations, i.e. medical device installation, cable installation, etc.
Ability to follow step-by-step installation instructions
Strong Customer Service and people skills required
Highly motivated, organized, and able to work independently
Patient, professional demeanor when interacting with clients
Punctual and reliable
Good verbal and written communication skills
Home Health Aide or Caregiver experience a plus
Requirements
Must have a reliable vehicle, valid driver's license, registration and insurance information
Must have a laptop or desktop computer
Working email address, smartphone, and basic computer skills required
Must be able to walk up and down stairs, bend, squat, and/or lift up to 25 pounds
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