Job Summary:

We’re looking for a strategic and experienced Manager, B2B Portal to lead the development and ongoing management of a new end-to-end portal for our Business (B2B) products and services. This role will define the vision, manage the roadmap, and work cross-functionally to deliver a seamless, customer-focused digital experience.

What You’ll Do:

• Define the vision, goals, and performance metrics for the B2B Services Portal
• Lead the portal’s full lifecycle—from concept and launch to updates and enhancements
• Collaborate with internal teams (sales, marketing, support) and external development partners
• Drive a consistent and high-quality user experience across the portal and third-party systems
• Prioritize features and improvements based on business goals and customer feedback
• Align development efforts with company strategy, timelines, and budget
• Track product performance, user satisfaction, and make data-driven improvements
• Communicate progress, plans, and performance to executives and stakeholders
• Explore new technologies (AI, automation) to improve the customer experience
• Stay current on industry trends and identify areas for innovation

What You’ll Need:

• Bachelor's degree (MS or MBA preferred)
• 5–7 years of experience managing complex, cross-functional products in telecom or similar industries
• 5+ years in product development or operations
• Experience with B2B product ecosystems and service dependencies
• Knowledge of portal design, development, and user experience best practices
• Strong understanding of B2B technical architecture and engineering
• Track record of managing successful product lifecycles and business growth
• Data-driven decision-making and strategic thinking
• Experience working in matrixed environments and cross-functional teams
• Familiarity with customer behavior across multiple digital channels