🌎 Global Operations Associate

Flexport — Atlanta, GA (On-site)

At Flexport, we believe global trade can move the human race forward. That’s why our mission is to make global commerce so easy there will be more of it. With a $10 trillion global industry to transform, Flexport leverages technology and exceptional people to power supply chains for companies of all sizes.

The recent global supply chain crisis has put Flexport center stage. Backed by top investors and driven by our mission to simplify world trade, we’re looking for exceptional people to join our team and tackle global challenges that impact business, society, and the environment.

🚀 The Opportunity

Flexport’s Global Operations team is on the front line, managing our customers’ supply chains end-to-end. As a Global Operations Associate, you will play a critical role in executing the movement of shipments within the North America (NAM) region. You’ll coordinate daily ocean and logistics activities, ensure seamless operations, and obsess over on-time performance and quality. This role works closely with teammates, supervisors, and cross-functional partners to solve problems, improve processes, and deliver an exceptional customer experience.

🔎 What You’ll Do

• Be accountable for achieving the highest Flexport quality standards: ensuring shipments move on time and exceptions are handled appropriately.

• Follow standard operating procedures (SOP) and ensure compliance with KPIs and SLAs.

• Solve client issues rapidly, ensuring smooth operations from origin to destination and escalating issues where needed.

• Collaborate with internal and external partners — including air carriers, cartage, customs, and warehousing — to keep freight moving.

• Support a data-driven approach to improving supply chain performance and planning.

🧩 What You’ll Bring

• Bachelor’s degree required

• Minimum 1+ years of global forwarding experience

• Growth mindset with an eye for process improvements and openness to change

• A compliance-first mindset, operating within a heavily regulated industry

• Preferred: 1–2 years of experience in ocean freight, import compliance, dangerous goods, or warehousing

• Strong critical thinking, attention to detail, and organizational skills

• Exceptional teamwork and communication skills

• Proficiency with MS Office or Google Workspace

🎁 Benefits

Flexport is known to offer competitive benefits, typically including:

• Comprehensive health, dental, and vision coverage

• 401(k) with employer match

• Generous paid time off and paid holidays

• Sick leave and parental leave

• Professional development opportunities

• Commuter benefits and wellness programs

• Equity/stock options (depending on role level)

• A vibrant, inclusive, mission-driven culture