Job Title: Finance Operation Support

Location: 1300 Thames Street, Harbor Point Phase I, Baltimore, MD 21230
Shift: Hybrid (Mandatory 3 days onsite per week)
Pay Rate: $20.00 per hour
Contract Length: 12 Months
Extension/Conversion: Based on performance, attendance, and business need
Benefits: Paid weekly, Health, Dental, and Vision benefits available
Target Start Date: Upon completion of new hire onboarding

About the Role

The Finance Operation Support professional will join the Client Operations team, a part of ISG Product Operations at Brokerage. This group provides critical operational support for activities cleared on behalf of clients in Prime Brokerage, Listed Derivatives, and OTC Derivatives.

This role offers an excellent opportunity to work directly with the world's largest derivatives exchanges and equity markets, gaining real-time experience supporting Sales and Trading in a dynamic, fast-paced environment.

Key Responsibilities

• Perform daily trade support functions for OTC Interest Rate Swaps and Credit Default Swaps across North American and European CCPs.

• Resolve client and CCP breaks and manage top-day trade exceptions.

• Investigate and resolve clearing exceptions.

• Escalate trade breaches to risk management and the business unit.

• Develop trade flow solutions and process improvements.

• Communicate effectively with internal and external stakeholders.

• Focus on risk management and control through sound processes and procedures.

• Conduct root cause analysis and drive risk mitigation strategies.

• Actively participate in team meetings, share ideas, and challenge the status quo.

• Collaborate with team members to resolve issues and support workload.

• Analyze problems, identify root causes, and propose logical solutions.

• Refine controls and contribute to operational risk reduction.

• Build and maintain relationships with key stakeholders across business units.

• Develop deep product and functional knowledge relevant to assigned responsibilities.

• Set clear goals and effectively prioritize daily tasks.

Required Qualifications

• Strong analytical skills with excellent attention to detail.

• Ability to perform under deadline-driven conditions.

• Proficiency in Microsoft Excel and Word.

• Excellent teamwork and collaboration abilities.

• Strong problem-solving, organizational, and prioritization skills.

• Ability to adapt quickly and learn in a fast-paced environment.

• Excellent verbal and written communication skills.

• Bachelor's degree required.

Preferred Qualifications

• Basic understanding of financial concepts and markets.

• Self-motivated, inquisitive, and eager to learn.

• Ability to train and mentor others.

• Strong commitment to risk management and continuous process improvement.
  
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