Elevated Roots is looking for a hands-on, people-focused Assistant General Manager to support daily store operations, lead the sales team, and ensure a consistent, compliant, and exceptional guest experience. The AGM is the #2 leader in the store and acts as the Manager on Duty when the Store Manager is off-site.

This role is ideal for someone who thrives in a fast-paced, highly regulated environment, loves developing teams, and is confident balancing sales floor leadership with operational and compliance responsibilities.

What You’ll Do:

Lead & Develop Teams

• Coach, mentor, and support Sales Leads and Associates.
• Run daily team huddles and communicate priorities.
• Assist with hiring, onboarding, and training.
• Act as Store Manager when needed.
  
  Deliver an Elevated Guest Experience
• Support escalated guest interactions, ID issues, and complex returns.
• Ensure consistent service, product knowledge, and compliance on the sales floor.
• Uphold Elevated Roots’ brand pillars and store culture.
  
  Support Operations & Compliance
• Verify deliveries, invoices, and compliance documents.
• Upload manifests and required paperwork to state portals.
• Maintain accurate records and ensure audit-ready compliance.
• Support METRC accuracy (view/verify level).
• Assist with merchandising, menu updates, labeling, and vendor activations.
  
  Store Operations
• Open/close the store, complete checklists, and oversee tills and deposits.
• Monitor register accuracy and cash-handling procedures.
• Ensure proper staffing and manage coverage during call-outs.
• Maintain a clean, organized, and compliant store environment.

• 2+ years of cannabis or high-volume retail leadership experience.
• Strong understanding of CCC regulations and compliance.
• Excellent leadership, communication, and conflict-resolution skills.
• Ability to multitask in a fast-paced, regulated environment.
• Experience with POS systems, METRC (view/verify), and basic computer tools.
• Reliable, professional, and highly organized.
• Must be 21+ and pass required background checks and CCC training.