Director of Operations
Our client in Baltimore, MD, is currently seeking a Director of Operations to join their team on a direct-hire basis.
Company Profile:
- Specialty Grocery Retailer
- Team-Oriented Atmosphere
- Passionate about Food and People
Director of Operations:
We are looking for a visionary Director of Operations to oversee and drive growth and operational excellence for our client's specialty food retail locations in the Baltimore metropolitan area. This executive position requires a strategic leader who can enhance the brand, foster a culture of exceptional customer service, and ensure sustainable profitability.
- Collaborate closely with executive leadership to develop and implement growth strategies
- Drive revenue optimization through innovative merchandising and market expansion
- Lead annual planning processes, including forecasting, budgeting, and resource allocation
- Champion continuous improvement initiatives for efficiency and customer satisfaction
- Mentor location managers and oversee performance across all departments
- Build high-performing teams through recruitment, development, and succession planning
- Promote an inclusive workplace culture focused on growth, accountability, and exceptional service
- Facilitate cross-functional collaboration to achieve organizational goals
- Establish and monitor key performance indicators across various areas
- Implement scalable systems and processes to support current operations and future growth
- Lead initiatives to reduce waste, optimize inventory turnover, and maximize profitability
- Ensure compliance with regulatory requirements and company policies
- Analyze market trends and competitive landscape to drive differentiation
- Oversee product selection, pricing strategies, and promotional campaigns
- Enforce brand standards consistently across all touchpoints
Director of Operations Background Profile:
- 10-15 years of progressive leadership experience in multi-location retail operations
- Strong financial management skills with P&L responsibility
- Proven track record of driving sales growth and operational improvements
- Advanced financial acumen and business analysis expertise
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and experience in process optimization
- Successful in leading change initiatives and managing complex projects
- Experience in talent development and team building
- Results-oriented with a focus on customer satisfaction
- Adaptable and collaborative in fast-paced environments
- Strong business judgment and decision-making skills
- Proficient in technology, including Microsoft Office Suite
- Occasional weekend availability required
Features and Benefits:
- Comprehensive medical, vision, and dental coverage
- Generous paid time off and employee discount programs
- Supportive and collaborative team environment
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Director of Retail Operations, Operations Director, Regional Manager, District Manager
