**Budtender – Job Description** We are seeking an experienced, customer-focused Budtender to join our dispensary team. The ideal candidate will bring strong retail or hospitality experience, excellent communication skills, and a solid understanding of cannabis products, compliance, and customer service standards. This role requires someone who is reliable, detail-oriented, and comfortable working in a fast-paced, highly regulated environment. **Key Responsibilities:** - Greet customers, provide a warm and welcoming experience, and guide them through product selections based on their needs and preferences. - Maintain extensive product knowledge, including flower, concentrates, edibles, vapes, topicals, and accessories. - Operate the POS system with accuracy, processing purchases, returns, discounts, and loyalty points following company procedures. - Verify customer identification and ensure all transactions follow state and local compliance regulations. - Educate customers on dosage, product effects, strain types, and safe consumption practices. - Maintain a clean, organized, and visually appealing sales floor and service counter. - Restock inventory, track product levels, and communicate shortages or discrepancies to management. - Assist in opening and closing duties, including cash handling, drawer reconciliation, and POS reporting. - Provide exceptional customer service while managing wait times, answering questions, and resolving issues professionally. **Qualifications:** - 1–2 years of retail, customer service, or hospitality experience required; prior cannabis experience preferred. - Strong POS skills with experience using retail systems (Dutchie, Treez, Flowhub, or similar). - Excellent communication, active listening, and customer-facing skills. - Ability to work in a fast-paced environment while maintaining accuracy and attention to detail. - Must be dependable, punctual, and comfortable working flexible shifts, including weekends or holidays. - Must meet all state requirements, including age restrictions and any necessary cannabis worker permits. **What We’re Looking For:** - A friendly, knowledgeable team player who enjoys helping people. - Someone who can balance customer engagement with compliance and accuracy. - A professional who brings positivity, patience, and a willingness to learn.