Overview

Appliance Warehouse Install Manager Monday - Friday 7:00am - 4:00pm

We are seeking a results-oriented, hands-on leader to manage branch operations with direct P&L accountability. This role requires a strategic, data-driven approach, leveraging KPIs to drive operational excellence, cost efficiency, and superior service delivery. The ideal candidate brings strong warehouse and delivery/transportation experience, thrives in a fast-paced environment, and leads by example with a proactive, solution-oriented mindset.

• Own full P&L responsibility for branch operations, making strategic decisions to maximize profitability.

• Drive operational performance through KPI analysis, identifying trends, inefficiencies, and opportunities for improvement.

• Oversee warehouse operations, including inventory management, shipping/receiving, equipment maintenance, and resource allocation.

• Manage end-to-end delivery and installation operations, ensuring timely, accurate, and safe execution.

• Collaborate cross-functionally with sales, service, and corporate teams to optimize workflow and customer satisfaction.

• Serve as a hands-on leader, working alongside staff in the field when necessary to coach, train, and ensure standards are met.

• Proactively address customer issues, operational challenges, and process improvements.

• Maintain accurate operational and financial reporting using company systems.

• Recruit, develop, and retain a high-performing team, setting clear expectations and measurable goals.

• Establish a metrics-driven culture, ensuring accountability, efficiency, and continuous improvement.

• Monitor and manage employee performance, providing coaching, training, and disciplinary action as necessary.

• Implement and enforce company policies, procedures, and safety standards.

• Lead with a proactive, hands-on approach, fostering a culture of initiative, problem-solving, and operational excellence.

Responsibilities

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance 
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more! 
• Education Reimbursement Program
• Paid employee Referral program

Qualifications

• Ability to pass pre-employment screening
• 7–10 years of related experience and/or training, or equivalent combination of education and experience
• Strong analytical and problem solving skills; interpret reports, instructions, and regulations
• Excellent written and verbal communication; present effectively to management and teams
• Proficient in Microsoft Office and specialized technology systems; strong tablet, smartphone, and computer skills
• Comfortable working with mathematical concepts and drawing data-driven conclusions
• Forklift certification required; forklift trainer certification may be preferred
• Prioritize tasks in a busy warehouse and delivery environment
• Skilled with large power tools and installing large appliances
• Intermediate plumbing and/or electrical knowledge
• Familiarity with mechanical and electrical functions
• Lift 35–100 lbs regularly; work in varied environmental conditions

• Push/pull hand carts loaded with washers, dryers, and air machines
• Navigate stairs and restrictive areas; squat, kneel, crawl, reach overhead while handling tools or service parts (20–50 lbs)
• Drive long distances as required