Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.  
 

Required Duties Include:
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to diagnose and repair equipment. 

Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. 

Demonstrate a high level of customer service, with strong interpersonal skills, positive demeanor, and an ability to learn quickly. 

Have the ability to work alone. 

What we look for 

Required 

• 7-10 years of detailed experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems 
• High School Graduate or equivalent required 
• Work flexible hours including weekends to meet customer requirements 
• Overnight travel may be required 
• Maintain truck inventory to ensure timely response to customer needs 
• Carry out, implement, and always follow safety guidelines and procedures 
• Possess a valid driver’s license and driving record that meets company requirements 
• Follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 
• Able to follow, read and understand all safety requirement of the company and the customer 

Preferred 

• NICET Level II certification is a plus 
• Backflow certification is a plus