Paladin Security is Hiring a Security Operations Centre Operator!

Paladin Security is hiring a skilled and detail-focused Security Operations Centre (SOC) Operator for our healthcare client, University Health Network – West Park. This critical role involves overseeing a hospital command centre, coordinating emergency response, and managing dispatch and access control systems.

Position Overview

• Job Type: Full-Time (Temporary)
• Location: Toronto, ON (UHN West Park – 170 Emmett Ave)
• Shift: Continental rotation (0700–1900 / 1900–0700)
• Pay: $23.98/hour

Key Responsibilities

• Lead shift operations in the healthcare security command centre
• Operate and monitor CCTV, access control, life safety, and fire panel systems
• Coordinate deployment and movement of security staff across the facility
• Handle emergency communications and make overhead announcements
• Issue visitor and contractor badges, manage keys and Lost & Found
• Train new team members and support with special projects

Requirements

Must-Have Qualifications

• Valid Ontario Security Guard License
• Valid First Aid & CPR Level C Certification (WSIB Approved)
• Proof of full COVID-19 vaccination
• Immunization Records for MMR, Varicella, and 2-Step TB Skin Test
• At least 2 years of experience in a security role
• Experience working in a healthcare security setting
• Experience with dispatch, radio communications, or command centre operations
• Strong written and verbal communication in English
• Eligible to work in Canada

Nice-to-Have

• Post-secondary education in Criminology, Border Services, or Police Foundations
• Familiarity with access control and dispatch software
• Prior experience leading teams or training new hires

Benefits

• Medical, Dental, and Vision Insurance
• Paid Vacation, Sick Days, and Holidays
• Weekly pay and professional development opportunities
• Supportive, inclusive work culture
• Advancement within Paladin’s healthcare security programs