Paladin Security is Hiring a Patient Watch!

Location: Grande Cache, AB, Canada (On-Site)
Employment Type: Full-Time
Wage: $22.44/hour
Benefits: Health Care, Dental

About the Role

As a Patient Watch team member, you will be responsible for ensuring the safety, security, and confidentiality of patients who may present a risk to themselves or others. This role requires professionalism, strong communication, and the ability to remain calm under pressure.

You will work alongside hospital staff to maintain a safe environment for patients, staff, and visitors. Shifts may include days, nights, weekends, and on-demand coverage across Grande Cache and surrounding rural areas. Mileage will be reimbursed at company rates.

Key Responsibilities

• Monitor patient safety and report changes to hospital/security staff
• Ensure safety of patients, clinical staff, and visitors using de-escalation techniques
• Maintain accurate logs and reports of incidents and patient interactions
• Use two-way radios and computer applications to communicate activities
• Stay alert, make immediate decisions, and remain calm in emergencies
• Build knowledge of hospital sites and maintain professional relationships
• Handle private and confidential information with discretion
• Monitor and screen visitors in a professional manner

Requirements

Must-Have Criteria

• Live within 1 hour of Grande Cache
• Valid driver’s license with reliable transportation
• Willingness to travel to other hospital locations as required
• Clean Criminal Record
• Must be 18+ and meet minimum security license requirements for Alberta
• Authorized to legally work in Canada

Preferred (Nice-to-Have)

• Basic Security Training, First Aid, or CPI training
• Strong customer service and conflict de-escalation skills
• Ability to remain calm in emergencies and write accurate reports

Benefits

• Paid training (First Aid and Healthcare Security Training if not already certified)
• Health and Dental benefits
• Mileage reimbursement for travel
• Opportunity to build a career in healthcare security