Paladin Security

Healthcare Security Officer - Atlantic

Clarenville, Newfoundland and Labrador
Paladin Security is Canada's largest independent security provider, offering a wide range of security services and expertise in asset protection. Established in 1976, Paladin has grown into one of the leading security companies in Canada.

Job Description

Healthcare Security Officer

Posted: Tuesday, 6/10/2025

Paladin Security is Hiring a Healthcare Security Officer!

About Paladin Security

At Paladin Security, our mission is simple: Making the World a Safer and Friendlier Place — because we CARE. We hire the best and develop them into the industry’s most trusted leaders. If you're passionate about community safety, teamwork, and personal growth — we want to meet you!

Position Overview

We’re hiring full-time and casual Healthcare Security Officers at Dr. G.B. Cross Memorial Hospital. You’ll play a vital role in patient and staff safety while delivering exceptional service in a healthcare environment.

Former Paladin Security employees are not eligible for rehire.

Key responsibilities:

  • Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
  • Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
  • Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
  • Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
  • Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
  • Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
  • Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
  • Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
  • Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements

  • Clear Criminal Record Check (Letter of Conduct)
  • Clean Vulnerable Sector Check
  • Standard First Aid & CPR – Level C (CSA-approved)
  • Immunization records for MMR, Varicella, and 2-step TB skin test
  • Valid G Class Driver’s License
  • Fluent English (oral and written)
  • High school diploma
  • Must be at least 19 years of age
  • Must be a current resident of the Clarenville area
  • Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
    • Applicants without these can complete Paladin's paid training with a 6-month commitment

Nice-to-Have:

  • Prior work in security, healthcare, law enforcement, or related fields
  • Strong communication and problem-solving skills
  • Proven ability to remain calm under pressure and during emergencies

Benefits

  • Competitive wages and benefits
  • Free uniforms
  • Paid vacation & sick time
  • Dry cleaning/tailoring allowance
  • Code of Conduct reimbursement
  • Professional training and career advancement
  • Inclusive and supportive workplace culture
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