15235 Statesville Road, Huntersville, NC 28078

AUTOMOTIVE SERVICE ADVISOR

Experience Required

Please click 'Apply Now' to submit your application
online today!

Our Parks Chevrolet Huntersville dealership has a substantial presence in the North Carolina market and is proud to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode. Our customer base is growing, and we need immediate support in our service lanes. We have a 90-day training period compensation guarantee.

We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and the community. Ongoing training programs and a management team that works side by side with you to ensure your success!

What we offer:

Great Pay Plan!
We promote within, future growth opportunity for your career
Medical, Dental, Life, and Vision Insurance available after 60 days
401(k) retirement plan
Short-term and long-term disability (after 60 days of employment)
PTO (paid time off)
Comfortable selection of work attire to choose from
On-going training programs

Responsibilities – Service Advisor:

Schedule appointments with customers
Meet and greet customers
Work with customer and technician to identify required maintenance using service history data
Advise customers on necessary/suggested services, notify customer of any current special promotions and up-sell additional services
Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
Estimate cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
Determine progress of repair/service orders and inform customer accordingly
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
Review results of customer satisfaction surveys with service manager
Establish positive relationships with customers
Meet the dealership's standards for repair/order production

Qualifications/Requirements – Service Advisor:

Experience as a Service Advisor is required
Sales experience
High school diploma or equivalent
Valid in-state driver's license
Professional personal appearance
All applicants must be authorized to work in the USA
Please upload resume and complete the online assessment for immediate consideration!
Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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