20700 Torrence Chapel Rd., Cornelius, NC 28031

Automotive Service Advisor / Writer

Competitive Pay Plan That Consists of Salary, Commission and Bonus!

Great Benefits!

Experience Required!

Lake Norman Chrysler Dodge Jeep RAM needs to hire Service Advisors / Writers to advise customers on service options and costs when their vehicle needs repair. Earn what you deserve with our competitive salary! Enjoy working in our State-of-the-Art.

Lake Norman CDJR is the premier CDJR dealership serving the Charlotte metro area. We are #1 by offering an unbeatable automotive experience to every single customer every single time. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer:

Competitive Pay Plan That Consists of Salary,
Commission and Bonus!
Medical, Dental, Vision and Life insurance
401(k)
Paid vacation
Short- and Long-Term Disability
Employee discount program
Advancement Opportunities
A Positive and Professional Work Environment

Responsibilities - Service Advisor:

Schedule appointments for service/maintenance/recall work
Greet customers, inspect their vehicle and answer questions
Advise customers on necessary/suggested services and costs
Offer additional services and products, including special promotions
Follow the status of a customer's vehicle from service bay entry through completion of work
Keep customers informed of any changes that occur
Upon completion of work, review work order with customer
Maintain high CSI scores

Qualifications - Service Advisor:

Professional Service Writing Experience Required
Good computer skills
Excellent customer service and communication skills
A positive attitude, good work ethic and professional appearance
Pleasant, energetic, conscientious, dependable, and the ability to multi-task in a fast-paced environment.
Valid driver's license and a good driving record
High school diploma or equivalent
Resume must be uploaded, and online assessment completed for immediate consideration
Must be authorized to work in the U.S. without sponsorship and be a current resident
Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Auto Service Advisors, Writers