Description

As a Call Center Agent at Hire Premium Sales & Support Global Team - CrewBloom, you'll be the friendly voice on the other end of the line, providing exceptional customer service and support. Your day-to-day responsibilities will include assisting customers with inquiries, resolving issues, and ensuring satisfaction with our products and services. You'll work in a fast-paced environment, and each day will present new challenges and opportunities to shine! You'll thrive in a supportive team atmosphere where professional growth is encouraged.

Requirements

Fluent in spoken and written English
Basic computer literacy and ability to navigate multiple applications
Must pass a background check
Excellent communication skills and strong customer service aptitude
100% attendance required during the first 3 weeks of training
A private, quiet, and secure workspace free from distractions
No public or shared environments permitted during work hours
Desktop or laptop computer (Windows 10 or 11 only; Mac and Chromebooks not supported)
Dual Core 2 GHz processor or better
Minimum 4GB RAM
At least 80GB available hard drive space
Monitor: 18” or larger, with a resolution of 1920x1080
Wired keyboard and mouse (wireless peripherals not allowed)
Wired headset with noise-canceling microphone
Hard-wired high-speed internet connection (no Wi-Fi or satellite connections)
Minimum download speed: 20 Mbps
Minimum upload speed: 10 Mbps
Firewalled router required (direct modem connections are not permitted)

Nice to Have

Previous experience in a call center environment
Familiarity with customer relationship management (CRM) software
Ability to handle challenging customer interactions with professionalism
Proven track record of meeting performance targets

Benefits

Competitive salary ranging from $15 to $18 per hour
On-the-Job Training to enhance your skills
Opportunities for professional growth and career advancement

About Hire Premium Sales & Support Global Team - CrewBloom

CrewBloom is a matchmaking platform for sales and support talent, connecting high-growth companies with highly vetted professionals globally. We strive to foster a dynamic and inclusive work environment where every team member can thrive. Our mission is to empower talented individuals and help elevate businesses through exceptional customer support and sales solutions.