Herb Chambers Certified Preowned Medford has a fantastic opportunity to start a long and rewarding career for the right person! We are seeking a Client Care Specialist to work in our BDC department. This position will be responsible for handling internet leads, inbound phone calls, and customer retention.

Immediate Opening Available

Job Responsibilities:

Daily Communication with customers on inbound and outgoing calls to schedule sales appointments
Basic customer service follow up calls after completion of store visit
Maintain and follow our script and inbound call process to effeciently schedule appointments at ease for our clients
Perform courtesy calls
Understands automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models.
Managing internet inquiries through dealership website and other online channels.
Setting up customer appointments for sales department.
Follow through on customer leads and build relationships with clients to close sales.
Grow internet sales business and expand current customer base.

Benefits Include:

Health & Dental Insurance
401K with company match
Flexible Schedule
Paid time off
Top-tier pay plan

Must have flexible schedule and able to work weekends
Must be self-motivated and performance driven
Must be able to attend training
Strong written and verbal communication skills
Highly organized with the ability to learn quickly
Strong computer and typing skills
Professional and personable demeanor

Automotive Client Care Specialist