Looking for a job to get you out of bed?

At Casper, our mission is to awaken the potential of a well-rested world. We believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life!

Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, we’ve reached over 70 retail locations and are growing!

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

Provide exceptional service to every person that walks through our doors
Follow up with customers through clienteling and e-mail correspondence
Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
Maintain the highest level of product knowledge and expertise
Maintain the visual integrity of the space
Create and process in-store sales
Process and receive inventory replenishment
Assist with setting up and executing community programs and events
Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Our dream candidate is...

Excellent communicator with a passion for people
Strong written and oral communication skills
Effective and expedient problem-solver with a meticulous attention to detail
Passion for Casper's core mission and values
Positive attitude and feels there is no task too small
Self-starter; entrepreneurial disposition
Eager to be at the frontline of a fast-paced and growing brand
Must understand and appreciate experiential retail
Mac and Google suite proficiency is a plus
Available to work at minimum 2 days a week with weekend availability
Ability to move boxes weighing up to 150 lbs and be on your feet all day

The syrup on your waffles

Employee Discount to use on whatever you like! (with a few exceptions)
Salary as well as monthly bonus potential
Gifted Bedding and Paid Time Off after tenure milestones
Paid Sick Time
Incentivized Referral Program

Hourly Base Compensation Range: $16.50 - $18.00

If you dream about this stuff this job is probably right for you. We look forward to learning more about you!

Retail Sales Associate