1110 Roberts Boulevard Northwest, Kennesaw, GA 30144

AUTOMOTIVE SERVICE APPOINTMENT SCHEDULER
(Business Development Representative)

Excellent Hourly Pay PLUS Commission!
Paid Training, Great Benefits & Room for Advancement!

Previous Customer Service & Experience Handling High Call Volume in any Industry Preferred.

This is not a remote position.

Carl Black Chevrolet Buick GMC of Kennesaw is HIRING NOW for friendly BDC Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!

Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply online today!

We offer:

Excellent Hourly Pay PLUS Commission
Full-time Position, 40-hour Work Week
Health Benefits
Life Insurance
401(k) Retirement Plan
Paid Vacation & Personal Days
Career advancement opportunities
A positive and professional team environment

Responsibilities - Service Appt. Scheduler:

Answer incoming calls and work with vehicle owners to book appointments for vehicle service
Schedule automotive service appointments
Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
Assist with other duties as needed / assigned

Requirements - Service Appt. Scheduler:

This is an onsite position – NOT Remote
Ability to work some nights and Saturdays as needed
Automotive dealership experience is a plus!
Great phone voice and experience handling high call volume
Must have the ability to multi-task
Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
Must be reliable
Professional appearance and a positive attitude
Valid driver's license and clean driving record
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an Equal Opportunity Employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Auto Appointment Setters, Service Reps (On-Site)