Walter's Audi of Riverside

Walter's Audi Service Advisor - Riverside

Riverside, CA

Job Description

Walter's Audi Service Advisor

Posted: Sunday, 3/24/2024

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others.

We aren't like most dealerships; we have a close-knit, open communication team environment. You will have leadership's support and transparency when it comes to your career growth here. Endless income potential with un-capped commission opportunities.

What We Offer:

  • Paid Training
  • Clear promotion track + growth from within
  • Flexible scheduling if you need it
  • 401k
  • Medical, Dental, Vision

Why Us:

We aren't like most dealerships; we have a close-knit, open communication team environment. We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities, and top-notch compensation and benefits - all while promoting a culture that values family, diversity, and teamwork.

Why You:

You're not just looking for a paycheck, you're looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.

RESPONSIBILITIES:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Requirements
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Walter's Audi of Riverside At A Glance

Apply Now

Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.