Chapman BMW on Camelback

Used Car Sales Specialist - Phoenix

Phoenix, AZ
The Chapman Automotive Group has been deeply rooted in the valley since 1966, when Jerry Chapman and

Job Description

Used Car Sales Specialist

Posted: Friday, 2/23/2024

Chapman BMW on Camelback is looking for energetic and dedicated sales professionals to join our team! As a Used Car Sales Specialist, you have opportunities to interact with new people daily, control your own income and contribute to team success. If you are self-confident, outgoing and achievement driven, and have previous automotive sales experience, we want to work with you!

What We Offer:

  • Attractive commission pay plan with uncapped earning potential
  • Company culture that supports professional development
  • Dealership is closed Sundays!
  • Low-cost medical, dental and vision insurance
  • Life insurance and disability coverage
  • Paid time off and holiday pay
  • Company contributions into 401(k)
  • Employee/family discounts on vehicle purchases and service
  • Employee assistance program, volunteer opportunities and more!

Core Responsibilities:

  • Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments
  • Follow up with leads who are not ready to make an appointment or are a no-show
  • Log daily sales lead activities in the CRM
  • Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle
  • Remain up-to-date on product offerings and perform professional vehicle demonstrations, highlighting vehicle features and technology and explaining the benefits of optional add-on packages
  • Assist customers with the completion of sales and financing paperwork
  • Deliver sold vehicles to the customer, ensuring the highest level of client satisfaction
Requirements
  • 2+ years of automotive internet sales experience required
  • Excellent customer service, interpersonal and negotiation skills, in person and over the phone
  • The ability to think from the customer’s perspective to understand their concerns or objections and respond thoughtfully
  • An impressive work ethic and drive to achieve performance goals
  • Strong computer skills including typing, internet usage and navigating CRMs
  • A valid driver’s license and clean driving record are required
  • Must pass a pre-employment background check and drug screening

Chapman BMW on Camelback At A Glance

The Chapman Automotive Group has been deeply rooted in the valley since 1966, when Jerry Chapman and his young family moved from Mississippi following the acquisition of what would become Chapman Chevrolet. Today the Chapman Automotive Group consists of 24 locations and 18 brands throughout Phoenix, as well as Tucson, Payson and Las Vegas. The staff of Chapman Automotive is nearly 1900 people strong, and all are committed to delivering the best ownership experience possible. Chapman’s Culture provides a foundation for team members to build a successful career through camaraderie, innovation, growth, and employee engagement. At Chapman you’ll experience coworkers rooting for each other and inspiring others to succeed. We foster a positive, supportive, magnetic environment where our people want to come to work each and every day. Our guiding principles create an incredible employee experience, making our dynamic workforce happier. Our positive experience is translated through the relationships we have with each other, our customers, and every person we encounter.
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