Walmart

(USA) Coach/Ops Mgr Trainee - Summerville

Summerville, SC
What started small, with a single discount store and the simple idea of selling more for less, has g

Job Description

(USA) Coach/Ops Mgr Trainee

Posted: Monday, 2/12/2024

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-
Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement
business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and
providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and
assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and
ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing
action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting
clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion
awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;
supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for
and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting
continuous learning.

Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and
ensuring diversity awareness.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing
business processes and practices.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...
9880 DORCHESTER RD, SUMMERVILLE, SC 29485-8545, United States of America

Walmart At A Glance

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, approximately 220 million customers and members visit approximately 10,500 stores and clubs under 48 banners in 24 countries and eCommerce websites. With fiscal year 2021 revenue of $559 billion, Walmart employs over 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world. Our culture is collaborative, supportive, and always inclusive – and we aren’t the only ones who see that. We are incredibly proud to have been named a Great Place to Work® Certified May 2023 – May 2024, a Disability: IN 2023 Best Places to Work, and a Fast Company 100 Best Workplaces for Innovators 2023. Working at Walmart Our people make the difference. That phrase started as a meeting theme in 1979 and has since been our way of thinking. We couldn’t serve our customers without the continued support of our greatest asset: our associates. We’re proud to support them by offering jobs at all levels – and investing in our workforce through training and skills development so that all jobs lead to careers. At Walmart, we remind ourselves each day that our work isn’t just about what we achieve but how we achieve it. The way we conduct our business is as important as the products we sell and the services we provide. That means complying with the laws of the communities where we do business. But that is not enough. Associates who work at Walmart are expected to operate based on our high standards and values—respect, service, excellence, and integrity. Acting consistently with these values demands that a culture of integrity guides all our decisions. Our Code of Conduct reflects who we are as a company and how we bring our culture to life in our work every day. It applies to every Walmart associate. We also expect our business partners to embrace our values and meet these high standards. Associates and partners who do not share these values do not belong at Walmart. Our commitment to integrity is reflected in our actions. From ensuring the food and products we sell are safe; to using technology and data ethically and responsibly; to investigating concerns raised by our customers, associates, and stakeholders. Our commitments are embedded into every action we take. Integrity builds trust. That’s why our associates, customers, investors, suppliers, and business partners choose Walmart—they know we are a business they can trust.
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