Training & Events Coordinator - Los Angeles

Los Angeles, CA
USC has played a major role in the development of Southern California for more than a century, and p

Job Description

Training & Events Coordinator

Posted: Saturday, 8/5/2023

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

At the core of Auxiliary Services, the Human Resources team focuses on employee and labor relations, learning and development, recruiting, hiring, compensation, and payroll services for the vast and diverse division. Whatever the position or whomever the employee, we are here to help make the workplace both as challenging and as rewarding as possible. It is our mission to ensure that our team members receive the best USC experience throughout their careers at the University by creating a spirited culture of excellence and community.

We are seeking a Training & Events Coordinator to join our rapidly growing team.

The Opportunity:

Our team supports a diverse range of employees throughout Auxiliary Services. As our Training & Events Coordinator, you will help us determine training needs and functional training modules for our units. Your ability to communicate and connect with employees at all levels will be crucial to your success. Your passion and enthusiasm for training will help excite and energize our employees to continue developing!

The Accountabilities:

  • Coordinate and assist an organization’s planning, delivery, and creation of training and development plans, programs, curriculum, and communication that align with the school, department, or division’s functional service objectives. Includes devising, creating, facilitating, and distributing of materials, workshops, marketing communication, manuals, guides, handouts, worksheets, packets, schedules, surveys, correspondences, and more

  • Research, gather information, and draft documentation and materials for
    higher-level specialists and managers, supporting the implementation and
    execution of the organization’s training. Conduct intake meetings with relevant stakeholders or subject matter experts (SMEs) to collect information and create the necessary content for the training and development materials. Includes advertisements, manuals/guides, surveys, handouts, worksheets, packets, schedules, and correspondence.

  • Support the assessment and evaluation of training programs for efficacy and impact by designing and distributing surveys as well as collecting and analyzing data. Draft, develop, and update training content, materials, manuals, tests and related training aids to analyze and ensure timely, effective deliverables. Document and illustrate organization processes through the use of standard operating procedures, process maps, quick reference guides, frequently asked questions (FAQs), and forms.

  • Coordinate the delivery of training and development communication. Design and edits newsletters, announcements, flyers, banners, original graphics, and more. Draft, publish, monitor, and maintain training schedules, calendars, dashboards, and webpages.

  • Stay up to date with current learning and development trends and practices
    through articles, online trainings, webinars, research, seminars, conferences, and more. Maintain awareness and knowledge of current and future changes within legal, regulatory, and technology environments related to training and development.

  • Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

  • Education: High School Diploma or equivalent

  • Experience: 6-12 months

  • Expertise:

    • Experience coordinating and delivering training materials

    • Knowledge of design and newsletter software/programs (Adobe, Canva, Mailchimp, etc.)

    • Experience in performing administrative tasks or in human resources

    • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

USC At A Glance

USC has played a major role in the development of Southern California for more than a century, and plays an increasingly important role in the development of the nation and the world. We expect to continue to play these roles for many centuries to come. We’re looking for exceptional individuals to help us fulfill our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. Our team is comprised of some of the very best people in our industries, with diverse backgrounds and experiences, who come together to provide the best products and best service for all Trojans. Our Unifying Values: At USC our six unifying values support our University’s mission, and guide our behaviors, the way we engage with ourselves and our community, to create our Trojan culture. Our Values Are: • Integrity • Excellence • Diversity, Equity, and Inclusion • Well-being • Open Communication • Accountability Members of the USC community are an integral part of our culture journey. Changing our culture is about: • Enhancing institutional trust • Supporting open communication and respect • Reinforcing ethical decision-making • Fostering positive and diverse cultural perspectives • Anchoring our behaviors in foundational guidelines that support our mission Visit for more information!
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