Strategic Account Manager, Field Sales - San Diego

San Diego, CA
Pumpkin believes all parents should be able to give their pets medical and preventive care that keep

Job Description

Strategic Account Manager, Field Sales

Posted: Friday, 2/9/2024

Hi from Pumpkin!

Pumpkin is a pet care company on a mission to help make ‘the best pet care possible fur all’. We want to revolutionize pet healthcare by making it easier for families to provide their pets with the wellness and medical care they need throughout their lives. Launched by Zoetis (ZTS), a Fortune 500 company that’s the world’s largest animal health company, Pumpkin is an early-stage startup with big dreams! As a pack, we share agility, guts, collaboration, and a relentless pursuit in creating a healthier, happier world for pets and their people.

Pumpkin is looking for a highly motivated and results-driven Strategic Account Manager to join our team. In this role, you will play a pivotal role supporting our efforts in the veterinarian channel, expanding our customer base, and driving revenue growth. With a focus on building strong client relationships and executing effective sales strategies, you will contribute to educating veterinary professionals on the value of pet insurance. If you have a track record of exceeding sales quotas and share our passion for pets, this is the role for you!

This is a remote position requiring weekly territory travel of 4 dedicated field days and 1 home office day in the San Diego metro area.

What You'll Do:

  • Grow and maintain the assigned accounts in your territory
  • Nurture existing accounts through regular in-person check-ins, ensuring continuous support, and maintaining relationships with hospital staff
  • Deliver and educate hospitals on Pumpkin via in-person and virtual presentations
  • Utilize and become proficient in our CRM (Salesforce) to track and improve customer engagement on a daily basis
  • Generate leads and policies, building effective and lasting relationships with veterinary hospitals and clinics
  • Educate vet hospitals on the value of Pumpkin insurance and benefits in engaging pet owners
  • Partner with our marketing and design teams to create sales collateral, presentation decks, etc.
  • Successfully communicate and drive Pumpkin’s newest services and initiatives
  • Develop and execute territory business plans, routinely adjusting strategies and tactics to maximize performance based on market and customer information/needs
  • Meet and exceed quarterly sales goals within your territory
  • Be agile as we continue to grow and business needs change

What We're Looking For:

  • Bachelor's degree in business, marketing, or a related field (or equivalent work experience)
  • 3+ years of outside sales experience, including managing field activity expectations and sales goals
  • Proven track record of achieving and exceeding sales targets in a B2B or B2B2C approach
  • A solid understanding of the animal health industry, including knowledge of various products, pharmaceuticals, and treatment protocols
  • Demonstrated ability to build and maintain influential relationships with veterinary professionals, key opinion leaders, and industry stakeholders.
  • Excellent communication and presentation skills, with a persuasive and consultative approach
  • Technical competency in using CRM systems, sales analytics tools and productivity tools (Word, PowerPoint, Excel, etc)
  • Passion for pets and a genuine interest in promoting the benefits of pet insurance.
  • Ability to pass/obtain a Property & Casualty License within 30 days
  • Ability to work nights and weekends
  • 60% Travel required

Bonus Points:

  • Experience with Salesforce CRM
  • Experience with Pet Insurance
  • Current P&C Producers license

The compensation for this position ranges from $60,000 - $80,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Experience level:

  • 3 years


  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities
  • Quarterly bonus
  • Travel
  • Up to 75% travel
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Pumpkin At A Glance

Pumpkin believes all parents should be able to give their pets medical and preventive care that keeps them healthy today & fur-ever. Pumpkin offers an easy online claims process and coverage for key conditions some pet insurances exclude (dental illnesses, behavioral issues, hereditary conditions), no wonder our pawfect plans have been voted “Best Pet Insurance for Comprehensive Coverage” by Business Insider in 2020. When you love what you do, it’s not work and our pack loves and lives for our pets - and for yours! Pumpkin’s culture is driven by 5 core principles- Pets Come First, Dig New Holes, Jump Fences, Share Toys and Trust the Pack.
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