West Bend Insurance Company

Sr. Property Adjuster - Des Moines

Des Moines, IA
West Bend is a relationship-based company with core values that emphasize excellence, integrity, and

Job Description

Sr. Property Adjuster

Posted: Wednesday, 3/20/2024
Company Overview:
Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Responsibilities & Qualifications:
Handle complex property claims with minimal supervision and guidance from the manager. Utilize current Claims technology including Xactimate. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.

Preferred Experience and Skills
  • Proficiency with computers and current technology Interpersonal skills
  • Negotiation skills and problem solving skills
  • 2+ years experience handling large and complex property claims
  • Oral and written communication skills

Preferred Education and Training
  • Bachelor’s degree in Business, Insurance or related field
  • Associate in Claims designation
  • Associate in General Insurance designation
  • CPCU coursework or other continuing education


West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

West Bend Insurance Company At A Glance

West Bend is a relationship-based company with core values that emphasize excellence, integrity, and responsibility. Our vision is to be the company of choice for associates, agents, and policyholders. People who come to work at West Bend find more than rewarding careers. They find an incredible working environment with vistas of natural prairie and woodland, continuing education courses to enhance their skills and knowledge, a cafeteria that serves a tasty breakfast and lunch, a well-equipped fitness center with an array of fitness courses, and an on-site convenience store, bank, ATM and dry cleaning service. But best of all, they find friendly, warm and enthusiastic associates who often quickly become their friends. West Bend is proud to be based in Wisconsin and support our local and state communities. Through corporate contributions, as well as the West Bend Mutual Charitable Fund, we are pleased to provide support to dozens of nonprofit organizations within our community and throughout the state. West Bend associates have personally embraced this charitable culture and currently volunteer their time and talents to more than 125 organizations, including the MACC Fund, the Boys and Girls Club, the American Heart Association, Big Brothers Big Sisters, the American Diabetes Association, and the Arthritis Foundation.
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