Northern Trust Corp.

Sr Account Manager, WM Advisory - San Diego

San Diego, CA
As a global leader in innovative wealth management, asset servicing and investment solutions, Northe

Job Description

Sr Account Manager, WM Advisory

Posted: Friday, 9/8/2023

Sr Account Manager, Wealth Management, Private Client Services

The partner assists Wealth Management Trust Advisors and Portfolio Managers with client requests, meetings, business development and assisting with client presentations. Responsible for coordinating account administration of complex fiduciary, investment management, estate settlement, and/or custody accounts. This partner establishes and maintains the account, responds to client inquiries, produces action plans and reports, and oversees transaction processing in coordination with the Client Support Services Team.

Develops and maintains working knowledge of governing documents and account agreements.

Receives service requests from clients and partners, and communicates to service partners; obtains appropriate information from partners and clients to facilitate service changes or transactions.

Oversees development of appropriate action plans for client servicing events and ensures execution and follow-up; communicates with clients regularly to inform them of account set-up or status, document requests, or other information.

Assists Trust Advisors and Portfolio Managers in all account acceptance and closing processes; analyzing and drafting discretionary distribution and other discretionary acts procedures, compliance management and annual account review process; ensures appropriate documentation is collected and imaged; ensures systems information is up-to-date; ensures accurate set-up and review of funding and account fees.

Manage accounts in accordance with fundamental fiduciary duties and responsibilities, considering legal requirements, terms of the documents, NT policies & procedures, assessment of fiduciary and business risk, client needs and Trust & Advisory resources. Successfully initiate or execute directed account and client activity as requested within appropriate time frames.

Coordinate with NCSS and other support areas all account set-ups, fees, distributions, and ongoing account activity. Assist Trust Advisors and Portfolio Managers in monitoring account transactions and overdrafts in accordance with fiduciary policy guidelines. Identify and promote internal process improvements.

Exhibit appropriate account management. Monitor daily overdraft reports and cash balances and work with trust or client advisor and investment partners to prevent overdrafts. Respond to all Account Review Exceptions reports on a timely basis. Address and inform all risk, compliance, and ethical issues in a prompt manner to Management. Practice comprehensive file management, as prescribed by Wealth Management U.S. Administrative Procedures and Guidelines, ensuring all documentation relative to administration is appropriately imaged and archived and that all relevant system records are maintained.

Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools.

Able to serve as a key subject-matter expert and mentor to other more junior-level partners.

Delivers a work product that requires less revision, while facilitating discussions and reach decisions.


A College or University degree and/or relevant proven work experience is preferred

Previous years’ experience in financial servicing or related experience/credentials preferred

Excellent oral and written communication skills are required

In-depth Functional / Industry Knowledge of Trust, Estate, and Advisory services and products, usually acquired through related work experience, is required

Knowledge of internal bank trust functions is required

Analytical, problem solving, and organizational skills are required

Highly flexible and adaptable to change

Technical skills / systems knowledge (e.g. Excel, Word, PowerPoint, Partner Workstation/Sales Force,) is required

In office

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

4747 Executive Dr, Suite 1100, San Diego, 92121

Salary range: $82,000 to $94,000. Salary range is an estimate of base pay. Northern Trust provides a comprehensive benefits package, including retirement and pension plan contributions, health and welfare benefits, paid time off, parental and caregiver leave, life insurance, and other wellbeing benefit

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.


Northern Trust Corp. At A Glance

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 22,000 employees in more than 20 countries and across five core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Join a Team That’s Made for Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. New partners, enduring principles What are enduring principles? At Northern Trust, you’ll often hear them referenced. But it’s much more than a catchphrase – it’s what guides our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity. What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change. As of March 31 2023, Northern Trust Corporation had: •$151 billion in banking assets •$11 trillion in assets under custody •$14.2 trillion in assets under custody/administration •$1.3 trillion in assets under management Equal Employment Opportunity statement It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual’s age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Poster (U.S.):
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