Bay Alarm Company

Service Technician - Anaheim

Anaheim, CA
Join the Bay Alarm Family! In the past seven decades, Bay Alarm has grown to become the nation’s
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Job Description

Service Technician

Posted: Thursday, 10/12/2023
Position Summary: Provide repair and maintenance service for alarm systems.
Job Duties:
  • Establish positive contact with customers.
  • Investigate the cause of alarm malfunction.
  • Explain service to the customer.
  • Service system in a timely manner and to company standards.
  • Process necessary documentation.
  • All other miscellaneous responsibilities and other duties as assigned.
  • Provide on-call service as needed.
Requirements:
  • 1-2 years alarm installation or service experience required.
  • Completion of company installation class preferred.
  • High school diploma or equivalent required.
  • Basic knowledge of construction and electrical wiring.
  • Basic knowledge of electronic theory required.
  • Demonstrated competence or aptitude in the use of hand tools required.
  • Good verbal and written communication skills required.
  • Good interpersonal skills required.
  • Valid driver's license and a clean driving record required.
  • Final applicant will need to have the ability to pass a pre-employment screening process.

Join the Bay Alarm Family!

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

Highlights Include:

  • Guaranteed 40-Hour Workweek with Overtime Opportunities
  • Day Shift Schedule Monday to Friday, some on-call and weekends may be required
  • Take Home Company Vehicle with Gas Card or Mileage Reimbursement
  • Uniform, Tools, and Cell phone Provided
  • Clearly Defined Career Path (Level System)
  • Paid Training and NICET Certifications
  • Alarm System Purchase Plan and Employee Discounts
  • Benefits; medical, dental, vision, life insurance, long term disability
  • Vacation, Sick Time, Holidays, Bay Alarm Days
  • 401(k) with a company match
  • Employee Referral Bonus Program
  • Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Education Reimbursement
  • Family Scholarship Programs
  • Employee Resource Groups
  • Community Service Programs
Check out this video to get to know more about Bay Alarm!

Compensation: $23.00 - $26.00/hourly

Bay Alarm Company At A Glance

Join the Bay Alarm Family! In the past seven decades, Bay Alarm has grown to become the nation’s largest independently owned alarm company. How did we do it? We have a motto—the “Bay Way." The Bay Way is about doing right by our customers, and treating our fellow Bay Alarm staff members with the utmost respect. We pride ourselves on timely service, quality workmanship, and customer support that goes beyond expectations. Our employees have an average tenure of 10 years with Bay Alarm, meaning that they’re experts in what they do: from our sales staff, customer service agents, monitoring center team, to field technicians and safety experts, we’re a comprehensive security system provider with unmatched experience and expertise. To give our customers the best service, many of our employees receive more than 2,000 hours of training. We’ve developed a program at Bay University—our in-house training center—that covers in-depth security measures for our technicians, customer service, and corporate staff. All positions support Bay Alarm in our committed to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe. **COVID-19 response: Bay Alarm is carefully monitoring the ongoing developments of the COVID-19 situation. We have successfully implemented policies to keep employees and their families safe. Each location will continue to adhere to all state and county guidelines, paying particular attention to the PPE requirements; these include social distancing, wearing face coverings, and utilizing hand sanitizer stations throughout the branch locations.
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