Leaf Home

Service Technician - Sacramento

Sacramento, CA
LeafFilter seeks to provide the best gutter solutions paired with an outstanding customer service ex

Job Description

Service Technician

Posted: Tuesday, 8/15/2023

At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us!

  • Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love.
  • Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.
  • Job security – we have locations throughout the U.S. and Canada, and we’re not done growing!
  • Inclusion, sustainability, and reliability are at the core of our culture
  • Veterans' resources available to help transitioning service members find a new rhythm.
  • Dedicated to providing resources and encouragement for employee growth

Position Summary:

The Service Technician is responsible for servicing previously installed gutter protection systems at customer’s home based on established service ticket requests. This individual will provide outstanding customer service in the course of service repairs, inspections, etc.

Essential Duties and Responsibilities:

  • Visit customer homes to provide service to installed gutter protection systems
  • Perform necessary services to gutter protection systems based on logged service ticket and onsite inspection
  • Log services performed in service ticket system accurately and timely
  • Proactively engage with customers to provide an outstanding customer service experience
  • Follow established job site safety rules, OSHA guidelines and company safety policies and procedures
  • Must hold a valid driver's license.
  • Performs other duties as assigned by supervisor.
Requirements
  • More than 50% domestic travel required.
Benefits
  • Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love.

Leaf Home At A Glance

LeafFilter seeks to provide the best gutter solutions paired with an outstanding customer service experience from beginning to end. Our fast-paced, vibrant, customer-focused “TNT” (Today, Not Tomorrow) culture and emphasis on providing an exceptional and intimate customer experience attracts and retains the best people to our team. We’re in the business of keeping people and their homes safe, and that begins and ends with the people we bring onto our own team. We provide our employees with exceptional training and the resources necessary to be successful and to grow in a supportive environment. This, combined with our spirited culture, leads to stand-out development and earning opportunities. Our highly trained field sales and service colleagues directly engage with our customers at their homes, resulting in industry-leading, direct, and honest customer service and satisfaction.
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