Clay Cooley Auto Group

Service Advisors - Dallas

Dallas, TX
Family owned for over 20 years, Clay and his family have served the community and meeting sales and

Job Description

Service Advisors

Posted: Friday, 3/8/2024

SERVICE ADVISORS

The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a premier dealer group, we continue to provide the best buying experience and we need YOU to accompany us and join our growing successful family!

Clay Cooley Hyundai of Dallas is looking to add qualified and enthusiastic Service Advisors to join our rapidly expanding Service Center. These individuals will provide estimated cost analysis of automotive repairs and routine maintenance.

Job Duties:

  • Prepares and advises service estimates, sell routine maintenance, repair services and follow-up regarding unsold services and customer inquiries.
  • Effectively speaks and advises customers regarding service recommendations for routine maintenance. The Service Advisor helps identify mechanical problems by questioning the customer and/or doing a visual inspection or road test.
  • Prepares a repair order showing time and labor estimates for suggested service. The Service Advisor communicates regularly with the technicians to ensure the work is completed in a timely manner.
  • Schedules appointments, answers phone calls, and collects funds for services performed. The Service Advisor assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
  • Demonstrates extreme attention to detail while advising and consulting with customers. Establishes "promised time." The Service Advisor checks with dispatcher, if necessary.
Requirements
  • Stand, walk, or sit for long periods of time without resting. (Up to 5 hours)
  • Good communication skills
  • Ability to work well both individually and as part of a team.
  • Ability to read and interpret documents, write routine reports and correspondence, speak effectively to employees, managers, and customers.
Benefits
  • Full benefits package including company paid Life Insurance
  • 401K / ROTH options plus company matching.
  • Competitive pay with immense growth opportunities.
  • Onboarding process completed within days of applying!

Clay Cooley Auto Group At A Glance

Family owned for over 20 years, Clay and his family have served the community and meeting sales and service needs. We believe that selling a car - taking care of automotive needs - is not a one-time event; rather we view the purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with each person we work with.
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