Trane Technologies

Senior Refrigeration Technician / Service Center Site Leader - Lewisville

Lewisville, TX
Trane Technologies is a climate innovator, with sustainability embedded into all we do. Our Trane® a

Job Description

Senior Refrigeration Technician / Service Center Site Leader

Posted: Sunday, 10/1/2023
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

This Senior Refrigeration Technician / Service Center Site Leader is responsible for the performance of a team of Field Service Technicians, and for business growth at a new service center for the Life Science Solutions Diversified Laboratory Repair (DLR) team.

Works with limited supervision and is expected to solve routine operational problems without guidance, referring unusual problems to peers or supervisor. The work is performed under the general direction of the Services Development Leader.

This position is onsite, and available in Dallas, TX.

Responsibilities:

  • Technical command and hands-on knowledge of refrigeration and electronics.
  • Manage a team of Field Service Technicians in the performance of their duties, including technical skills and customer service.
  • Perform all the duties of a Field Service Technician including:
  • Performance of service, installation, preventive maintenance and troubleshooting on all types of laboratory equipment.
  • Technicians are expected to be able to test components, check for leaks, operate, and read gauges, read wiring diagrams, diagnose electrical and mechanical defects, reclaim refrigerant and perform mechanical repairs.
  • Complete paperwork to accurately describe services performed in accordance with customer and business requirements.
  • Resolve escalated customer inquiries.
  • Partner with Technical Services, Quality, Customer Service, Invoicing, Contract Management, and Sales to ensure customers have an optimal experience.
  • Stand-up and grow a new service center location.
  • Hire and lead a technical services team for optimal results.
  • Target priority customers, identify customer needs, and win new business.
  • Coordinate with DLR HQ team to assure adherence to policies, SOPs, regulations and “the DL way.”

Requirements
  • Combination of education and experience, technical certifications preferred.
  • A minimum of 5 years of experience in technical services.
  • Technical experience in cold storage, refrigeration equipment, process equipment, or laboratory services in the Life Sciences market space. Ultra-low refrigeration experience a plus.
  • Proven experience as a high-level performer.
  • Team leadership preferred.

Trane Technologies At A Glance

Trane Technologies is a climate innovator, with sustainability embedded into all we do. Our Trane® and Thermo King® businesses create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We are passionate, pioneering people connected by a bold purpose. We Uplift Others, Make an Impact, and Thrive at Work and Home. When you’re part of Trane Technologies, you belong to a leading team that shares an even greater purpose – we boldly challenge what’s possible for a more sustainable world. We are optimistic people who believe in a better future, and in the power of inclusion and collaboration to get us there. We boldly go.
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