Ace Handyman Services
Sales Coordinator/Scheduler - West STL County
Job Description
Sales Coordinator/Scheduler
Hiring for a Sales Coordinator/Scheduler to support our Ace Handyman Services Branch! If you are looking for a great opportunity for a full-time job, this is a fantastic opportunity for you!
We're offering $18 -$20 as the starting hourly rate, with room for advancement from there.
We are looking for a professional who is highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
Specific qualifications for the role include:
- Experience in home maintenance project estimating is a BIG plus!
- Construction / trades knowledge is a real plus
- High school diploma or GED
- 1-3 years of scheduling experience
- Comfortable with sales
- Adaptive to technology
- Strong customer service skills
- Excellent office management skills
- Great multitasking and prioritization skills
- Exceptional communication skills
Requirements
- Schedule all work within Dispatch.me.
- Be sure to input important notes about the job in the notes field of Dispatch.me in order to let the Craftsman or Craftswoman know as many details about the project as possible prior to the night before call.
- Check in paperwork as it comes in from the field.
- Handle rescheduling as directed from the field.
- Continually check voicemail for calls that may have slipped in during other conversations.
- Return all phone calls within the day.
- Solve operational problems as they happen.
- Keep notes on ways to make your position more efficient.
- Management of referral partners generating answers at our fingertips for a variety of projects we don’t handle.
- Office-to-customer communication, including phone calls, letters, and follow-ups.
- Assistance with all areas of organization in the office including filing, letters, and whatever comes up in the day of business.
- Phone system and associated problems are to be handled promptly.
- Check email daily and respond.
Benefits
- Vacation
- Holiday Pay
- Health Insurance
- 401k
- Annual Performance Reviews
- Advancement Opportunities
Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.