Southern Methodist University

SMU Libraries - Building Operations Manager, Fondren Library - Dallas

Dallas, TX
Southern Methodist University (SMU) is a private research university in Dallas. Founded in 1911 by

Job Description

SMU Libraries - Building Operations Manager, Fondren Library

Posted: Sunday, 5/5/2024
SMU Libraries - Building Operations Manager, Fondren Library - (CEN00000050)

Salary Range:


About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an on-campus, in-person position.

SMU Libraries seeks a collaborative, friendly colleague to serve as the Building Operations Manager for the Fondren Library complex. This position is responsible for coordination of facilities maintenance, custodial service, communication and escalation of facilities issues, emergency management, building security and occasional event support. This position works closely with our Facilities District Manager and with the Directors of the Fondren Library and the DeGolyer Library to report issues with the building and to ensure that facilities and custodial work orders have been completed. The successful candidate will have an excellent ability to prioritize and multitask and demonstrate excellent communication skills. Because this is a large building with many occupants that serves students, faculty and staff, the Building Operations Manager will work to streamline processes and propose improvements to building spaces.

SMU is a nationally ranked private research university in Dallas, TX, with eight degree-granting schools. SMU Libraries includes six libraries on the main campus and one library at our satellite location in Taos, NM.

SMU Libraries and the SMU campus is dedicated to diversity and inclusion. We seek to hire a person who shares our values of a diverse and equitable workplace based on teamwork with a proactive and positive approach in all that we do.

Essential Functions:

Responsible for building maintenance and custodial issues for the Fondren building complex. Serves as liaison between Facilities & building occupants. Documents, troubleshoots, and escalates recurring problems, plans preventive maintenance, schedules work, and regularly communicates with Associate Dean.

Space management planning for Fondren building complex, including but not limited to: office moves, management of furniture inventory, maintenance and improvements to study rooms and other public spaces, space inventory for web site, and communicating construction updates. Maintains and orders new furniture. Submits broken furniture for repairs under warranty.

Building security and access. Programs and sets access control for current/new staff throughout year. Schedules CCURE card swipe schedule throughout the year. Troubleshoots building access issues. Coordinates with SMU PD to secure building during breaks and emergency closures.

Leads the Fondren Building Emergency Team to ensure training for team for building evacuations. Schedules regular training for all Fondren staff on emergency procedures. Updates the Fondren Library Building Emergency Plan.

Manages STABLE reservations for the Texana Room. Approves reservations, communicates with event coordinators to ensure needs are met. Manages reservations for occasional events in the Cafe. Assists with planning, setup, and communication with event coordinators.

Communicates regularly with other library building operations managers to streamline processes for better use of time and manpower and to share information about Facilities work to improve building operations. Proposes improvements to the facility to the Associate Dean.

Project management/Special projects: Coordinates special projects such as those that arise from web site updates to spaces, study room booking changes, library map updates, unexpected emergencies or those at the request of the Associate Dean.

Maintains knowledge of communication channels with Facilities. Trains staff on using STABLE. Shares communication channels for assistance from custodial services, recycling, and facilities contractors.

Attends to building emergencies on weekends, evenings or during inclement weather, if needed.


Education and Experience:

Required Qualifications:
  • Bachelor’s degree in any field.
  • One year of work experience in building operations or facilities management.
  • Experience managing simple and complex projects.
  • Basic proficiency of Word, Excel, Box, Teams, and remote meeting software, such as Zoom.
Preferred Qualifications:
  • Experience working with facilities management request software and project management systems.
  • Demonstrated ability to multitask and to prioritize work.
  • Demonstrated ability to communicate, adapt, and delegate professionally.
  • Demonstrated ability to organize information logically and to create file systems in shared storage to organize data.
  • Experience in a public service related position.

Experience working in any type of library.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.

Physical and Environmental Demands:

  • Sit for long periods of time
  • Bend, squat, kneel, stand
  • Push/pull
  • Handle objects (dexterity)
  • Walk for long distances
  • Reach above shoulders
  • Carry/lift 25 lbs.

Deadline to Apply:

Open until filled.

Priority consideration may be given to submissions received by May 16, 2024.

To be considered for this position, applicants are required to submit:

(1) A resume or CV,

(2) A cover letter that addresses the education and experience required and preferred for this position.

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected].


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas
Job: Other
Organization: Central University Libraries
Schedule: Regular
Shift: Staff
Employee Status: Individual Contributor
Job Type: Full-time
Job Level: Day Job
Travel: No
Job Posting: May 2, 2024, 1:31:09 PM

Southern Methodist University At A Glance

Southern Methodist University (SMU) is a private research university in Dallas. Founded in 1911 by the Methodist Episcopal Church, South, SMU operates satellite campuses in Plano, Texas, and Taos, New Mexico. SMU is owned by the South Central Jurisdiction of the United Methodist Church. Of the university's 10,800 students, 6,300 are undergraduates.
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