Bowlero Corp

SHIFT LEADER - Roanoke

Roanoke, VA
Welcome to Bowlero Corporation—the largest owner and operator of bowling entertainment venues in the
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Job Description

SHIFT LEADER

Posted: Saturday, 8/5/2023
Overview:

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Shift Leader with Bowlero Corp.


Can you observe and respond in real time? Are you great at keeping standards high and motivating your team? Do you like being on the floor (and not behind a desk)? Then you might make a great Shift Leader! You’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, or Manager. And you’ll do it all while providing a great in-center experience for our guests.


Essential Duties: Get a glimpse of all you’ll experience as one of our Shift Leaders


keep standards high

  • Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time. You’ll set the standards (and enforce them)

be a great resource

  • Be friendly. Be courteous. Be polite. Be a vision of personalized service to our guests, providing info on our programs, promotions, pricing, and specials

answer the call

  • Answer phones in a professional and pleasant manner and be able to take reservations

smooth things over

  • Address guest complaints with patience and professionalism

be a great resource

  • Assign open lanes and track their availability; prepare for our leagues and make sure they start on time

take care with cash

  • Follow cash control procedures (including prep and transport of daily deposits) as well as all opening/closing cash procedures (such as preparing reports for center management)

check your levels

  • Unload, stock, and maintain required inventory level


who you are

As a Shift Leader, you’ll guide your team and keep things moving efficiently during your shift, providing the kind of world-class service that our centers are known for. Our Shift Leaders lead by example and embrace opportunities to learn, modeling great service, encouraging team members to excel, and correcting team members—all in an effort to be the best team possible. The environment is fast-paced, but that’s where you thrive—communicating effectively with your teammates and bringing out the best in those around you.


desired skills: Check out the desired skills below and see if you have what it takes to join our world-class team

  • HS Diploma (Bachelor’s preferred)
  • A commitment to great guest service
  • Solid communication skills
  • Strong team player
  • Thrives in a fast-paced environment


the Bowlero Corp team

Bowlero. Bowlmor Lanes. AMF. Our family of brands features the best in bowling entertainment and events at 300 striking locations nationwide. And now, with the PBA (Professional Bowlers Association), we’re bringing bowling to the world. We’re committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. Because when work is this much fun, it doesn’t feel like work at all. Join our team of over 8,000 associates, and discover what it means to live the #BowledLife.

Bowlero Corp At A Glance

Welcome to Bowlero Corporation—the largest owner and operator of bowling entertainment venues in the world. Bowlero Corporation was founded in 2013 as Bowlmor AMF following the successful acquisition of AMF Bowling Worldwide by Bowlmor Lanes. Starting as a single bowling alley established in Greenwich Village New York in 1938, Bowlmor Lanes revolutionized the sport and transformed the landscape of the hospitality industry, introducing the concept of high-end, event-centric bowling to the public and growing to six properties within a decade. Throughout the early 2000s, Bowlmor’s flagship venue, Bowlmor Times Square, reigned as the highest grossing bowling alley nationwide The acquisition of AMF Bowling Worldwide, which at the time was the biggest name in the industry with hundreds of centers globally, served as a watershed moment for Bowlmor AMF, expanding the company’s portfolio to over 270 centers. In 2014, the company acquired the Brunswick Corporation’s bowling center business, adding an additional 85 centers to the portfolio and solidifying Bowlmor AMF’s reputation as the worldwide leader in bowling entertainment. In 2017, Bowlmor AMF officially became Bowlero Corporation, beginning a new chapter and signaling a new direction in the company’s continued growth. Exceptional Service. Incredible Value. Limitless Potential. This is Bowlero Corporation.
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