Job Description
SERVICE MANAGER
Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What Were Looking For: Bob Loquercio Auto Group is looking for an Experienced Service Manager with excellent communication and managerial skills.
Benefits:
- All brand new state of the art equipment
- Training and mentorship program
- Paid education
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
Responsibilities:
- Forecast goals and objectives for the Service and Parts department
- Hire, train, and monitor the performance of all parts department staff.
- Prepare and administer an annual operating budget for the Service department.
- Maintain inventory consistent with the requirements of the various departments
- Create pricing guidelines for customer categories that simultaneously generates profit and creates customer loyalty
- Monitor and adjust inventory
- Guarantee all parts are properly tagged
- Supervise stock order procedures
- Create and enforce a policy for special orders
- Monthly analysis to maintain profit
- Work closely with service manager and body shop manager to ensure timely turnaround of parts needed
- Provide technical assistance when necessary
- Create and monitor reporting such as lost sales, sales productivity, etc.
- Direct outside parts and counter sales efforts
- Develop and enforce guidelines for working with customers to ensure maximum customer satisfaction
- Enforce safety requirements
- Maintain professional appearance.
- At least 2 years experience in service management
- Automotive technical knowledge
- Ability to manage others
- Computer literate
- Good communication skills
- All brand new state of the art equipment
- Training and mentorship program
- Paid education
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
Elgin Hyundai At A Glance
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