Route Dispatcher - Kansas City

Kansas City, MO
zTrip is a new smartphone app that lets you book a black car or taxi in seconds. You can book for no

Job Description

Route Dispatcher

Posted: Wednesday, 9/13/2023

Become part of the Transportation Revolution! We are looking for an experienced Route Dispatcher. This position will help in dispatching our drivers, working with our customers and overall have great ability to help over the phone.

What we can do for you as a Route Dispatcher:

  • Health, Dental, Vision & Life Insurance
  • 401(k)
  • Paid Time Off
  • Holiday Pay

Your Job Responsibilities of a Route Dispatcher:

  • Manage the day-to-day functions of our drivers by dispatching, monitoring, tracking, and communicating with them.
  • Implement our quality-driven process to exceed our customers' expectations.
  • Ensure our operations plan is followed and report any deviations to the customer in a timely manner.
  • Mentor drivers as needed by setting clear expectations regarding safety, compliance, and on-time performance.
  • Provide exceptional customer service to our drivers and customers.
  • Must be able to think out of the box.
  • Computer skills with the ability to learn new software quickly.
  • Knowledge of Microsoft Office including Outlook, Excel, and Word is required.
  • Effective verbal, written, and interpersonal communication skills.
  • Fast Paced Environment-Need people that take initiative instead of waiting for direction.

zTrip At A Glance

zTrip is a new smartphone app that lets you book a black car or taxi in seconds. You can book for now, for later today, or for later this week! Our service is backed by over 25 years of trusted customer support and professionally-licensed and insured drivers. With zTrip, you can expect a great ride. zTrip is owned and operated by Transdev, the leading provider of passenger ground transportation services in North America.
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