Road Runner Sports

Retail Sales Lead - Chula Vista

Chula Vista, CA
Road Runner Sports is for the running -- or walking -- man or woman. The retailer, known for its wid

Job Description

Retail Sales Lead

Posted: Friday, 2/9/2024

Take your first step into leadership as a Retail Sales Lead! You'll earn $21.50 hour (Base of $17.50 plus bonus of $4.00+ per hour) while working on your skills in developing other future leaders. You will model and drive a WOW Customer Experience-focused selling culture, and provide consistent leadership and support to achieve or exceed sales and profitability goals. You will do this while consistently exemplifying, maintaining, and fostering the mission and values of Road Runner Sports. In partnership with the rest of the store's leadership team, you will lead your team by example within all areas of performance including but not limited to the WOW Experience, Fit Zone, and KPI Metrics. This position reports directly to the Retail Store Manager.

What you'll get to do:

  • Consistently maintain a positive can-do attitude and be open to feedback
  • Maintain a branded store experience through consistent visual execution, standards, and recovery
  • Develop, support, and retain a high-performance customer- team through consistent coaching, training and recognition
  • Ensure a WOW customer experience, including visual execution/standards and customer engagement
  • Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales & KPI results
  • Assess and analyze business trends utilizing all available reporting to problem solve business opportunities and take appropriate action
  • Validate and ensure execution of all omni-channel initiatives
  • Validate and ensure execution of all customer loyalty initiatives and activities
  • Assist store leadership in managing team member attendance and utilizing the labor flex tool to manage labor to the needs of the business
  • Responsible for organizing, planning and execution of all visual merchandising in store with partnership of entire management team
  • Address and resolve employee issues and/or concerns with appropriate partnership
  • Support and maintain strong inventory management and data integrity routines
  • Support and maintain strong operational execution and compliance activities
  • Support and maintain a safe work environment through ongoing safety training
  • Consistently coach and role model the selling behaviors that support the WOW Experience and the “100% Commitments.”
  • Availability and flexibility to scheduling of the needs of the business including irregular hours and evenings and weekends
  • Consistently conduct Quality Reviews (QR’s)
  • Conduct new hire training for all Fit Experts including “Perfect Fit Finder”.
  • Prepare and conduct thorough team meetings: specifically highlighting retail initiatives and areas of focus
  • Effectively open and close the store, and lead the sales floor in absence of the Store Manager
  • Other essential duties may be assigned from time to time

Your workout:
  • High School diploma or equivalent required. Associate’s degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of the education and experience
  • Minimum of 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
  • Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities
  • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
  • Ability to perform the basic functions of the job.
  • Effective interpersonal communication skills in both verbal and written format.
  • Must demonstrate an openness to feedback and ability to be open minded and adaptable to changing priorities
Your rewards!
  • Earn competitive pay plus bonus potential
  • Receive out of this world training to grow your career
  • Contribute to an OUTSTANDING team as you drive in store sales
  • Be the envy of your friends with discounts on ALL the latest gear and footwear
  • Enjoy free running and walking events
  • Take pride in merchandising, and maintaining an immaculate workplace

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights.
We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.

As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.
Compensation Min: USD $17.50/Hr.

Road Runner Sports At A Glance

Road Runner Sports is for the running -- or walking -- man or woman. The retailer, known for its wide selection, sells athletic shoes and gear for those who go for the aerobic burn by pounding out the miles on their feet. Road Runner offers dozens of brands, including adidas, Asics, Brooks, New Balance, and NIKE. The company operates about 20 retail outlets in 10 states on the East Coast and in the West (about half its locations are in California). The stores, which average about 8,500 sq. ft., feature gait-analysis machines, running coaches, customized orthotics fitting, and a test-run area. Road Runner also has an online store. The company was founded in 1983. Despite the economic downturn, Road Runner Sports has been faring well and is on the road to retail expansion. In 2011 it is expected to open a new location in Carlsbad, California, adding to its existing network of 10 stores in the state. The company aims to eventually operate 100 stores in the US. To keep those brick-and-mortar stores stocked with merchandise that's in high demand, Road Runner Sports relies on data gleaned from its e-commerce site. Search information from the website is mined to reveal hot trends in athletic footwear and other merchandise. The company's website also calculates body mass as well as provides running logs and advice for both novice and expert runners.
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