DICK'S Sporting Goods

Retail Loss Prevention Lead - Roanoke

Roanoke, VA
THE STORY BEGINS DICK’S Sporting Goods was founded in 1948 when an 18-year-old Dick Stack was wor

Job Description

Retail Loss Prevention Lead

Posted: Saturday, 8/5/2023

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!



The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Internal and External Theft Deterrence and Awareness

  • Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.

  • Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution.

  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.

  • Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

  • Support, promote and actively demonstrate company values related to customer engagement.

  • Provide ad hoc support for the general needs of the business as necessary.

  • Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.

  • May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.

  • Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.


Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

  • Engagement Driver

  • Talent Developer

  • Effective Team Building Skills

  • Plans & Aligns

  • 1- 3 years of prior LP or educational experience in Loss Prevention preferred

DICK'S Sporting Goods At A Glance

THE STORY BEGINS DICK’S Sporting Goods was founded in 1948 when an 18-year-old Dick Stack was working at an Army surplus store in Binghamton, New York. An avid fisherman, Dick was approached by the store owner to come up with a list of products needed to get into the fishing tackle business. After Dick presented his suggestions, the owner told him he was a dumb kid and had no idea what he was doing. Dick was upset and promptly quit. He went to his grandmother’s house where he spent a lot of time as a kid and told her what had happened. Dick’s grandmother asked how much it would cost to build the store himself. Dick said it would cost $300. His grandmother then went to the cookie jar where she kept her life savings and gave him $300 and told him, “Do it yourself.” Dick used that money and his relentless work-ethic to open a bait-and-tackle shop in Binghamton. By the late 1970's, he expanded his product line to include much of what you’ll find at DICK’S Sporting Goods today. AND LIVES ON Today, headquartered in Pittsburgh, DICK'S Sporting Goods is a leading omni-channel sporting goods retailer offering an extensive assortment of authentic, high-quality sports equipment, apparel, footwear and accessories. The company serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a combination of its dedicated teammates, in-store services and unique specialty shop-in-shops dedicated to Team Sports, Athletic Apparel, Golf, Outdoor, Fitness and Footwear. DICK'S Sporting Goods also owns and operates Golf Galaxy and Field & Stream specialty stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S Sporting Goods offers its products through a dynamic eCommerce platform that is integrated with its store network and provides customers with the convenience and expertise of a 24-hour storefront.
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