The Dayle McIntosh Center for The Disabled

Receptionist/Information & Referral Coordinator - Anaheim

Anaheim, CA

Job Description

Receptionist/Information & Referral Coordinator

Posted: Sunday, 4/14/2024

JOB SUMMARY:
The Receptionist/Information and Referral Coordinator position at the Dayle McIntosh Center for the Disabled (DMC) is a part-time, on-site role located in Anaheim, CA. This role serves as the organization’s second receptionist, performing routine clerical tasks, expanding and updating the information and referral database, and providing referrals to contacts via phone, email, and regular mail.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Meets and greets walk-ins visiting the center;
  • Answers incoming calls and routs them to appropriate personnel;
  • Compiles and maintains a broad range of referral data of relevance and interest to people with disabilities;
  • Responds to inquiries for information and referral assistance;
  • Completes and tracks referrals for various programs and services;
  • Provides office support for staff members including copying, faxing, mail dissemination, etc.;
  • Assists with scheduling interview rooms, Zoom, and requesting interpreter services as needed;
  • Performs other duties as assigned by supervisor.

PERSONAL ATTRIBUTES:

  • Communicates in a clear, timely, and respectful manner;
  • Demonstrates professionalism during work activities;
  • Contributes to positive, supportive workplace interactions;
  • Provides consumer-driven services in alignment with Independent Living Philosophy;
  • Enters service data in a timely and accurate manner;
  • Follows through on assigned tasks and due dates;
  • Maintains a collaborative approach and works effectively as part of a team;
  • Receptive to and willing to implement constructive feedback;
  • Takes responsibility for communicating issues when they arise (and addressing them when able);
  • Proactively shares feedback, ideas, and suggestions for organizational growth;
  • Maintains attendance, punctuality, and other performance standards as outlined in DMC's Employee Handbook.
Requirements
  • Associates degree from a community college or certificate from a business school;
Benefits
  • 401(k) matching
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

The Dayle McIntosh Center for The Disabled At A Glance

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