Brookdale Associates

RN - Patient Service Manager - Bronx

Bronx, NY

Job Description

RN - Patient Service Manager

Posted: Friday, 8/25/2023

We are currently looking for an experienced and compassionate Registered Nurse to oversee a team of home health Nurses. The ideal candidate assesses and provides skilled nursing care to homebound patients. As the Patient Service Manager (PSM), you will supervise a staff of CHHA RNs (8-12) and provide clinical oversight. Additionally, you will resolve operational issues that promote patient satisfaction.

  • Position: Registered Nurse (Full Time & Per Diem)
  • Location: Bronx, NY
  • Specialty: Home Care
  • Schedule: Monday - Friday, 8:30 am - 5:00 pm
  • Salary: $100,000 - $135,000 (Depends on Experience & Education)
  • Excellent Benefits Package!!

*** Candidates must have previous experience in home care and management!!

As a Patient Services Manager you will:

  • Supervising nursing staff and their day-to-day duties on behalf of senior management.
  • Ensuring that patients receive quality healthcare.
  • Performing administrative duties, including scheduling nursing staff shifts.
  • Expediting issues of concern to senior administrators on call.
  • Liaising with patients, family members, and healthcare professionals to ensure quality care.
  • Updating records and communicating information to relevant departments.
  • Providing nursing staff with clinical instructions, advice, or guidance, when required.
  • Creating and updating personalized care plans for patients.
  • Collaborating with patients' families, friends, and social supports in developing treatment plans.
  • Interacting with healthcare providers to facilitate patients' treatments.
  • Ensuring patients’ treatment requirements are met.
  • Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria.
  • Instructing and educating patients on procedures, healthcare provider instructions, and referrals.
  • Conducting regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.
  • 2 years of Home care CHHA experience
  • 1 year or more of Supervisory experience
  • Ability to educate and motivate staff
  • Good communication skills (written, verbal, oral)
  • Knowledge of Medicare conditions of participation
  • BSN (Masters preferred)
  • NYS RN valid license
  • NYS RN registration
  • Valid driver’s license and ability to provide own transportation during working hours for the purpose of making home visits.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Brookdale Associates At A Glance

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