Pt Acct Call Center Rep - Columbus

Columbus, OH
OhioHealth is a faith-based, not-for-profit charitable healthcare organization with a vibrant cultur

Job Description

Pt Acct Call Center Rep

Posted: Saturday, 11/18/2023

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This positions purpose is to make contact with patient/guarantors/ insurance through inbound and outbound calls to answer any questions/concerns in order to exhaust/resolve all internal efforts to collect on self pay and insurance residual accounts.

Minimum Qualifications:

High School or GED (Required)

Familiarity with computer systems. Data entry skills. Excellent interpersonal, communication and negotiations skills. Ability to quickly build rapport with patients. Proven organizational skills. Familiarity with Fair Debt Collections Practices. Minimum two years customer service or collections Experience with six months Experience in a call center environment.

Work Shift:


Scheduled Weekly Hours :



Patient Contact Center

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

OhioHealth At A Glance

OhioHealth is a faith-based, not-for-profit charitable healthcare organization with a vibrant culture that's reflected in how well we care for our patients, our communities and each other. For more than 100 years, we have had an unwavering commitment to improve the health of those we serve. Our expansive system provides quality healthcare to more than 3.9 million people through 11 acute care member hospitals and several managed and affiliate facilities across a 47-county region in Ohio.
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